Home Alarm & home automation FAQ

What can I control with my home security system app?

The home alarm smartphone app is a great way to keep your home safe. It can be used to monitor turn on or off the security of your home. It can also be used to control your thermostat, lights, locks, and garage overhead door. Create your own smart home scene with a series of automated actions. You can arm your system with an away scene that adjusts the temperature, turns off lights, and locks the doors. There is also a sunrise and sunset schedule for porch lights and specific interior lights. Use a good night scene to turn off interior lights, adjust the temperature on the thermostat, and arm the alarm system. Check indoor and outdoor security cameras while viewing the live video feeds. Answer the front door from anywhere and keep tabs on who has stopped by while you were out. Daily notifications are sent to your phone alerting you of any activity throughout the day and can be reviewed from the app when needed. The app is available for both iOS and Android devices. It can be downloaded from the iPhone App Store or Google Play Store.

What happens when my security system is in alarm mode?

When your home security system is in alarm mode, it will sound an audible warning to alert the homeowner. You will then have to enter the secret security code to disarm the system before resetting it to its normal state. When engaged with the monitoring station the homeowner will receive a call and have to provide the security password or passcode to the monitoring agent to disregard emergency services. If the security system is in alarm and warrants an emergency response, then the monitoring station will verify emergency services are needed by calling the people on your contact list. The contact list can include homeowners, family, friends, and neighbors. If nobody can be reached on the contact list to verify emergency services are needed, then the monitoring station will dispatch the proper authorities needed based on the signals received. 

What is the difference between arming modes of home, away, and night?

When the alarm system is armed for home then all perimeter doors and glass break detectors are activated. Arming the alarm system for away mode activates the perimeter doors, glass break detectors, and motion detectors. If the arm night feature is utilized then the perimeter doors, glass breaks, and any predetermined motion detectors will be activated. Life safety devices which include smoke detectors, heat detectors, carbon monoxide detectors, and smoke/carbon monoxide combo detectors are always activated regardless if the alarm system is armed or disarmed. Preventative sensors are always active just like the life safety devices which include water sensors and temperature sensors. 

How do most break-ins occur at home?

Burglaries most often take place through the front door of the home, whether the door is left unlocked or just kicked in. Next the most common is the first-floor windows, They can be broken into, left open, or left unlocked. Next would be the back door since it can be just as easy to kick in as the front door and is less visible for neighbors to see. The last would be through the garage door, especially if the overhead door is left open overnight.

Where should I install security cameras for my home?

Security cameras are great for protecting the perimeter of the home when installed outside and comforting when installed inside for checking on kids, the elderly, and pets. The most important security camera for any home is the front door since it is the most frequent area broken into and can easily be covered with a video doorbell. Covering all other doors and windows whether they are located in the front, back or sides of the house is key in protecting your loved ones and valuables. Security cameras inside the home can help inform you of your children’s activities, the babysitter’s behaviors, checking on the elderly, and monitoring your beloved pets. If an alarm occurs each security camera can give you great insight to what is happening at your home and if emergency services are needed to be dispatched.  

For additional information on home alarms and home automation, contact Smart Home Solutions by Airtron.